Recreation & Lodging Key Account Manager Europe
OverviewLead the Recreation & Lodging agenda in EUROPE in the following areas:* Key account management of the priority Lighthouse customers* Tenders for new markets and renewals of existing business* Working with BUs on:* Annual joint business planning* Activation programs to drive incidence and marketing value* Promotions* Organised Customer Community Development.Lead the central development for Global Recreation & Lodging accounts across Europe* developing marketing activation plans that drive incidence and marketing value* seamless execution of new product launches* Redefine and execute MEM solutions.* Workshops to drive improved account management and business development* Centralize and share Best Practices.Support the deployment of WCCE for the accounts in all territories & drive JBP agreements and compliance execution.Likely accounts to sit in role responsibility - Cineworld Group, Vue Group, Kinepolis, Marriott.Reports to Europe Commercial Director Organised AFHMust be willing and able to travel at least 25% of the time* The role involves PEP GM and Senior level Customer engagement, matrix management, setting the agenda by aligning both internal & external stakeholders.* Owning the customer agenda and opportunity for growth, brand building and portfolio transformation across the commercial functions* Local ownership of Global Food Service customer agenda, innovation and sustainability.* Unlocking new business with the existing customers and building towards contract renewal.* Some element of new business development or geographic expansion.Responsibilities* L10 Channel Manager for Recreation & Lodging EUR within the Away from Home Sector CoE reporting to Commercial Director Organised AFH.* Lead customer new market RFP processes and tenders to win new or expand business.* Define role of the channel / customers and align senior stakeholders internally to drive business growth and brand building agenda.* Leverage mix of commercial and marketing to win in market place.* Full mandate responsibility for P&L development and customer negotiation, pending PEP GM approval.* Responsible for alignment of the Sector Customer plans with BU plans.* Internally define, evaluate & identify the customer priorities to capitalise on the opportunities & then establish alignment with BUs for seamless execution.* Engage with Global Leads to ensure alignment of plans and deploying best practices* Work with the markets to define challenges and opportunities that feed into the Sector/Global plans for the account* Provides strong account governance and stewardship for the key accounts* Partner with Global Foodservice team to manage key global accounts in a consistent way* Share Best Practices with BUs to ensure skill transfer & sustainable improvements that drive business growth* Develop EUR wide activation plans to support beverage & snacks growth and support all new market roll outs.* Work with Marketing Teams and Operations/MEM to launch customized products innovation for the Channel/Key AccountsQualifications* Sales and negotiation experience - Foodservice and cross category experience an advantage.* Fluency in English and another European language would be advantageous* Result and Service oriented* Passion for Excellence in deliverables* Ability to deal with many different cultures* Ability to interact with Senior Executives within the Company as well as outside* Strong interpersonal skills and business credibility* Influencing and diplomacy skills, while being firm if needed* Ability to set priorities and to focus on these* Anticipation and pro-activeness* Efficiency and ability to work very quickly* Creativity and inventiveness* Strong communication and alignment skills