[ref. e359602] IT Customer Service Representative_ Subco
Accenture Madrid
Client & Project: We are seeking for a new talent to join the Information Technology Operations where you will have the opportunity to collaborate in the '9940146379 - RIT CESUS 2012 - 2016' project. The project is for SPAIN PUBLIC HEALTH, a leading organization in the public health sector.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing the delivery of IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as investigation and restoration.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing the delivery of IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as investigation and restoration.
You are expected to build knowledge and support the team, and actively participate in problem-solving discussions. Advanced proficiency in Customer Service Management is required. Provide exceptional customer service and support for IT production systems Effectively manage and resolve incidents, issues, and outages Investigate and analyze root causes of problems Collaborate with cross-functional teams to ensure timely resolution Identify opportunities for process improvement and contribute to continuous improvement initiatives
Teleperformance SpainMadrid
through job satisfaction and a great work environment.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is seeking a Customer Service Advisor for our Portuguese and Spanish markets...
sotec consultingMadrid
Customer Service ManagerRequerimos para importante cliente del sector de pagos un/a SERVICE MANAGER con experiencia en:- Liderar la relación con el cliente: Serás el principal punto de contacto para los clientes, construyendo relaciones sólidas...
MSX InternationalMadrid
Description
Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles, whether owned or leased through a subscription.
The...