Senior Project Manager - Barcelona
Overview:
WELCOME TO SITA
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork.Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
ABOUT THE ROLE & TEAM
SITA's Aircraft Business Unit has a presence in 20+ countries and makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry.
We are looking for a Team Manager, Customer Project Delivery responsible for AMER & EUR to lead a team of project managers overseeing a range of complex projects and programs tailored to meet the diverse needs of our customers.
Reporting to the PMO Director, you will join a dynamic global project and program delivery organization that has a broad range of responsibilities from bid management to customer delivery, product development, and organizational change management.In this role, you will collaborate with cross-functional teams within SITA's Aircraft Business Unit, such as commercial, engineering & technology, product, finance, and you will be responsible to ensure the customer facing team meets its on time delivery commitments & project revenue targets.
WHAT YOU’LL DO- People Management: Lead and mentor a team of experienced customer-facing project managers, fostering a positive, results-oriented mindset. Support your team’s growth, development, and potential.
- Project and Program Portfolio Management: Oversee regional project portfolios from pipeline management through to delivery and operational readiness. Ensure effective governance and hold regular review forums with stakeholders and sponsors to track progress and outcomes.
- Project Management Expertise: Leverage your deep PM expertise across all phases, from inception to closure. Handle business cases, capacity plans, risk mitigation strategies, and deliver on key targets and KPIs. Ensure accurate documentation of project activities, including communication strategies, resource allocation, status reports, change requests, risk tracking, variance analysis, and lessons learned.
- Commercial Responsibilities: Drive commercial projects by enabling new business opportunities, managing commercial contracts delivery, and ensuring smooth execution. Engage in customer-facing activities, including contract negotiations and discussions to support long-term business growth.
- Executive-Level Reporting: Present confidently to C-level executives and review forums, providing the appropriate level of detail. Conduct deep dives into project status as needed to address specific concerns.
- Attention to Detail: Maintain meticulous oversight of project portfolios, regularly reviewing status, progress, risks, and corrective actions with your team and stakeholders to ensure smooth execution.
- Effective Communication: Demonstrate exceptional communication skills to lead both internal and external forums. Inspire collaboration and positive engagement across teams. Work closely with APAC and MEA teams to ensure alignment in practice for the Aircraft business unit and maintain strong working relationships.
- Team Leadership and Mentorship: Collaborate with both local and remote team members, effectively negotiating across organizational levels. Mentor and develop team members, promoting a collaborative and productive work environment.
Qualifications:
ABOUT YOUR SKILLS- Minimum of 8 years managing a project team responsible for projects and programs of varying sizes, complexities, budgets, and deliverables, ideally within the aviation IT services sector.
- Demonstrated ability to manage and develop team members, fostering a collaborative and productive work environment.
- University degree or equivalent qualification within an appropriate technical domain.
- Formal project management training and certification such as PMP, Prince2.
- Strong communication abilities with proven experience in speaking in front of executives and senior management.
- Meticulous attention to detail with the ability to track multiple project facets and develop dashboards.
- Ability to collaborate effectively with diverse, globally dispersed teams, and skillfully influence stakeholders.
- Strong problem solver driven to uncover and implement effective solutions.
- Fluency in written and spoken English, with the ability to articulate complex ideas clearly and effectively.
- Prior experience within aviation or flight operations service sector.
WHAT WE OFFER
We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too.Find out what it's like to join our team and take a step closer to your best life ever.
🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs)⏰ Flex Day: Make your workday suit your life and plans.
🌎 Flex Location: Take up to 30 days a year to work from any location in the world.
🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.
🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.