Service and Sales Assistant

Overview:

Yugo and CRM Students are the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. We like to do things differently. It's about people, planet, and passion.

We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who make the most of the opportunities they’re given – they shape the future for themselves and for others.

We are currently on the lookout for a Service and Sales Assistant to join our amazing team in Beyoo Barcelona. It’s a big job! You will be part of a team of awesome team across the globe, who will support you to ensure we are consistent in the service we provide to our students.

Responsibilities:

Here is a snapshot of what you will do:

• Sale, Sale, and Sale. Support the full sale cycle.
• Use your upbeat, outgoing personality to drive the student experience.
• Manage the communication across the space and with our students as well as complete all the key administrative tasks.
• Ensure the smooth run of our space throughout the operational calendar and student lifecycle from arrival, departure, and summer turnaround.
• Manage ‘the good’ and turn around the ‘not so good’ - meaning you’ll handle complaints and offer excellent student experiences to our students

This is by no means an exhaustive list, but we just couldn’t fit everything in here, but we can promise you’ll never be bored or lonely that’s for sure!

You’ll need great customer service and communication skills, being able to effectively engage with people at all levels.

Qualifications:

We are looking for someone that has:

• The ability to be proactive with strong problem-solving skills and initiative.
• A friendly and welcoming approach and the ability to cooperate well with all students and clients in a professional, respectful and friendly manner.
• Highly organized with the ability to take on multiple tasks regularly.
• Excellent interpersonal skills, including a pleasant telephone manner.
• Intermediate skills in using MS Office and online systems/databases.
• Resilience and adaptability, as well as a great cultural diversity awareness.
• Outstanding verbal and written communication.
• Fluent in Spanish and high level of English.
• Qualification and/or willingness to undertake training for Carbon Literacy.