Teleoperador/a - Aux Administrativo/a

Job Description:

Essential Job Functions:

• Execute business process transactions, closely following established procedures and guidelines.
• Collaborate with senior analysts, managers, and other staff.
• Support process improvement initiatives and data analysis.
• Participate in identifying and resolving process bottlenecks.
• Ensure compliance with quality and procedural standards.
• Contribute to the documentation and updating of process procedures.
• Work with the team to meet performance targets and quality standards.
• Actively engage in training and development opportunities.

Basic Qualifications:

• Entry level
• Typically, 0-1 years of relevant work experience
• Proven experience in business process transactions
• Proficiencies in business process management and optimization
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

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