Head of Product Management, Connected Services - M/H/NB

Cegid is a European leader in cloud business management solutions for finance (cash-flow, tax, ERP), human resources (payroll, talent management), CPAs, retail and entrepreneurial sectors. In today's rapidly changing world, Cegid & its 4,400 employees make more possible by helping their 500,000 customers unleash their potential thanks to innovative and purposeful business solutions.Make more possible, is our vocation. It reflects who we are, how and why we do things the way we do them for our clients.Thanks to this, we can affirm that we work every day to shape your future, ours and our clients' industries' future.A future we have been defining for years with our employees, by inventing solutions that change the way people work, for a sustainable performance.Your main objectives as a Head of Product Management?You will be responsible for driving the strategic vision and execution of our connected services and common solution platforms.This role will oversee the lifecycle management, development, and continuous improvement of these critical products.

The mission is to maximize product effectiveness and customer satisfaction through innovative product strategies, seamless integration, and robust performance.As a Head of Product Management, you will:* Product Strategy: Develop and execute comprehensive product strategies for connected services and platforms, conduct market research and analysis to identify opportunities, prioritize product initiatives, and drive product roadmap alignment with business objectives.* Connected Services Value Proposition and Product Development: Understand customer pains, business priorities, and competitive alternatives; Partner with product marketing to establish the desired value proposition and roadmap priorities and collaborate with Product Engineering to ensure timely and high-quality product releases.* Customer & Market Insights and Experience: Gather and analyze customer feedback and market trends to inform product decision and design an optimal customer experience throughout the product customer journey (UX, UI), aligned with the Cegid experiential model.* Cross-Functional Collaboration and Migrations Management: Work closely with sales, marketing, customer success, and other departments to ensure successful product adoption and customer satisfaction; Lead the migrations factory, ensuring efficient management and tools for migrating and upselling customers across different solutions.* Performance Measurement, Optimization, and Compliance: Define and track key performance indicators (KPIs) to measure product success; Continuously evaluate product performance and identify opportunities for optimization and innovation, and Ensure all products comply with relevant legal and regulatory requirements, staying updated on legal changes.