Deputy Hotel Manager Spain

You have the opportunity to join an ambitious management development program, in which your goal is to become a Hotel Director.

• Organize, direct, coordinate and supervise all actions delegated by the Director, focussed on promotion, sales, advertising and public relations for the hotel (mainly those arising from the operation of F&B and of rooms).
• Convene regular meetings to inform, be informed or discuss day by day issues with the different departments of the hotel.
• Report to the Director of the most important topics and replace the Director in his absence
• Supervise the implementation of rules and orders issued by the Management.
• Monitor the effectiveness of preventive and corrective maintenance.
• Personal check of the provided service quality.
• Welcoming customers due to their category.
• Coordinate and supervise the work of the different heads of departments.
• Deal with complaints and claims when necessary.
• Set up of corrective measures by delegation to achieve the targets fixed in the budget (costs, expenses or production). • Experience as Deputy Manager in an hotel, at least 3 years.
• Academic Degree, technical certificate level, preferably in Tourism, Hotel or equivalent
• Fluent in English, spoken and written.
• Experience in comprehensive management of the hotel, management, operational and customer manners.

• Excellent communication skills
• Experience in managing teams
• Good commercial skills